Contact SHIKANET
We're here —
We're here —
let's talk
Call, WhatsApp, or send a message. Our team is available 24/7 for support and new connections.
CUSTOMER CARE — AVAILABLE 24/7
Get in touch
We respond to all enquiries — usually within a few hours on business days, or immediately on our phone lines.
Support hours
24 hours · 7 days a week
We always pick up.
Quick — what do you need?
Send us a message
Fill in the form and we'll get back to you by phone or email.
FAQ
Quick answers
The easiest way is to call us on 0741 607 838 or WhatsApp us. Tell us your location and we'll confirm coverage, choose a plan together, and schedule your installation.
Our support line is available 24/7. We always pick up — evenings, weekends, and public holidays.
We typically schedule installations within a few days of sign-up, subject to coverage in your area and technician availability. The installation itself usually takes 1–2 hours.
First, try restarting your ONU/router (unplug for 30 seconds, then plug back in). If it doesn't resolve, call us on 0741 607 838. We'll troubleshoot with you and dispatch a technician if needed — 24/7.